Custom strategic proposalConfidential · April 2026

Empower your team.
Drive more bookings.

Artefakt builds immersive platforms that solve the two costliest problems in multi-property hospitality: inconsistent staff training and guests who don't book direct.

The numbers speak for themselves

$4,700
Estimated cost to replace a single employee*
$140K+
Estimated annual savings with a 30-person training cohort
$0
Cost per repeat training session once the platform is live
74%
Of undertrained employees quit within their first year*
40%
Faster time to competency with immersive training vs. traditional classroom*
60%
Reduction in new-hire ramp-up time with spatial immersive learning
3x
Higher knowledge retention vs. traditional classroom
30%
Fewer guest-service errors within the first 90 days post-training
Trusted by leading hospitality brands and global enterprises
Nobu Hotels
Hard Rock Hotel
SLS Hotels
Gensler
University of Miami
Cano Health
Multi-Property Brands
The Problem

Two challenges, one root cause.

Your properties are losing revenue opportunities — in both operations and bookings — because today's tools weren't built for the reality of multi-property hospitality.

"

Most properties train the front-desk agent in Miami the same way they train the concierge in Scottsdale — because the tools can't tell one property from another.

The core problem with generic hospitality training
01

Training and operations

  • Low knowledge retention leads to inconsistent guest service across locations.
  • High turnover means constant retraining that drains HR and management capacity.
  • Generic SOP formats fail to capture brand standards or each property's unique layout.
  • A multilingual, cross-functional workforce can't be trained with one-size-fits-all materials.
74%
Annual staff turnover rate
$4,700
Cost to replace one employee
6–8 wks
Average full onboarding time
60%
Improvement in retention
02

Revenue and direct bookings

  • OTA commissions drain 15–30% of every booking that should have come direct.
  • Guests can't experience the property before booking, so they default to price.
  • Sales teams rely on static photos and PDFs to close group and event contracts.
  • Without immersive content, your property looks just like every competitor on the list.
15–30%
OTA commission on every booking. That margin is recoverable with the right direct presence and immersive guest-experience tools.
The Platforms

Two purpose-built platforms, one strategic partner.

Each platform delivers full value on its own. When deployed together on the same property, a single 3D scan powers both — cutting production costs by 50%.

🎓

Learning and training platform

Every property gets its own scanned 3D environment — a digital replica where your team trains before any guest interaction.

  • Property-specific 3D training environments
  • Role-based paths: housekeeping, F&B, front desk, management
  • Multilingual: ES, EN, FR, PT + custom languages
  • SCORM / xAPI / LMS / HRIS integration
  • AI-powered learning paths, VR mode, dashboards
  • Pre-opening modules for new teams
🏨

Sales and marketing platform

Immersive virtual tours, photorealistic renders, and interactive floor plans that let guests experience your property before they book.

  • 360° virtual tours with guided narration layers
  • Photorealistic aerial, interior, and exterior renders
  • Interactive 3D floor plans for group sales
  • Embeddable on booking pages and OTA profiles
  • Lifestyle video (30–90 sec) for campaigns
  • Virtual walkthroughs of spa, F&B, amenities
Optional dual deployment: Deploy both platforms on the same property and share a single 3D scan — get 50% off the scan cost plus a 15% reduction on the training base.
Preview

The platform in action.

Your team trains inside a photorealistic digital replica of your actual property — not a generic simulation.

Training platform screenshot
Training platform screenshot
Learning & training
Sales & marketing platform screenshot
Sales & marketing platform screenshot
Sales & marketing
Applications

Value across every department.

Artefakt's platforms drive operational excellence in cross-departmental alignment, staff onboarding, guest experience, and property marketing.

🛎️Property management and guest services

  • 360° digital property maps for wayfinding and concierge support
  • AR/VR training for front-of-house and back-of-house staff
  • Real-time feedback integration to elevate the guest experience

🔧Facilities and operations

  • Maintenance and safety modules tailored to your property layout
  • Emergency-response simulations and SOP reinforcement
  • Digital-twin dashboards for asset tracking and inspections

📈Sales, marketing, and development

  • Immersive sales tools for site visits and business presentations
  • 3D and virtual previews of renovations or expansions in progress
  • Centralized content libraries for consistent brand presentation

Compliance, accessibility, and brand standards

  • Ensure a consistent brand experience across all locations with guided protocols
  • Simplify audits and internal assessments with traceable visual reports
  • Train multilingual teams in accessible formats: subtitles, sign language, translations
Proven Results

Real numbers from real deployments.

Measurable brand outcomes operating at the standard your portfolio demands.

Nobu Hotels & Hard Rock Hotel
Challenge
Inconsistent staff onboarding and SOP training across multiple locations.
30–50%
Faster staff onboarding
60%
Higher standards and protocol retention

More confident, engaged teams delivering consistent guest experiences at every location.

Multi-property operations
Challenge
Global enterprise with hundreds of locations struggling to enforce brand standards and SOPs across distributed teams.
40–70%
Faster cross-location decisions
75%
Reduction in travel and on-site visit costs

More efficient goal distribution by location; SOPs implemented consistently.

Investment

Find the right fit for your property.

Pricing is based on three factors: property size, selected training modules, and production assets. Use the tiers below to see where your property fits.

Learning and training platform: find the right fit for your property
Boutique Collection
1–50 suites5–8 spaces15K–40K sq ft~20–30 spaces
Scan + Customization$8K–$15K
Platform Setup$15,000
4 Aerial Shots (4K)Included
Estimated investment$22K–$30K
  • Up to 30 active users
  • 1 training environment
  • Support in ES + EN
  • xAPI / LMS integration
  • Year 1 data hosting included
  • Implementation support
  • AI-powered learning paths
  • VR headset mode
  • Portfolio dashboard

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⭐ Most requested
Resort Collection
50–100 suites8–15 spaces40K–150K sq ft~35–50 spaces
Scan + Customization$20K–$40K
Platform Setup$25,000
4 Aerial Shots (4K)Included
Estimated investment$35K–$55K
  • Up to 100 active users
  • Up to 3 environments
  • ES / EN / FR / PT + 2 custom
  • Full SCORM + xAPI + HRIS
  • Year 1 data hosting included
  • Dedicated account executive
  • AI-powered learning paths
  • Meta Quest VR mode
  • Portfolio dashboard

Boutique Collection investment is credited when upgrading to Resort Collection.

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Grand Resort Collection
100–150+ suites15–25 spaces150K+ sq ft~80–120 spaces
Scan + Customization$50K–$100K
Platform Setup$30,000
4 Aerial Shots (4K)Included
Estimated investment$65K–$120K+
  • Unlimited users and properties
  • Unlimited environments
  • 7+ languages supported
  • Custom API and enterprise SLA
  • Year 1 data hosting included
  • Dedicated account team
  • Full VR + AR mode
  • Quarterly content updates
  • Centralized dashboard

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⚠ Starting ranges onlyFinal pricing requires a brief scope review covering these six factors:
  • Total square footage of all spaces to be scanned
  • Brand assets provided and content complexity
  • Number of unique room and suite types
  • Volume of content to be loaded onto the platform
  • Full list and size of amenity spaces
  • Property location and site-travel factor
Year 2 and recurring: what you pay after launch
🔄
Annual platform license

Data hosting, updates, and platform infrastructure.

  • Boutique Collection$6,000–$9,000 / yr
  • Resort Collection$9,000–$15,000 / yr
  • Grand Resort Collection$15,000–$28,000 / yr
✏️
Content updates and changes

Who updates what — and what's covered by your license.

  • Module text and SOPsClient manages
  • Support available if neededIncluded
  • All visual and 3D assetsArtefakt manages
  • Minor edits (up to threshold)Included by tier
  • Above thresholdHourly or project rate
🏗️
Renovation updates

When a room category is renovated, the 3D environment is updated.

  • Re-scan scopeAffected spaces only
  • Boutique (1–5 types)$3,500–$6,000
  • Resort (6–15 types)$6,000–$14,000
  • Grand Resort (16+)$14,000–$30,000
📚
Training module updates

When service standards change.

  • Text and protocol updatesClient manages
  • Artefakt supportAvailable on request
  • New scenario or modulePriced per module
  • Annual update packageSee Layer 2 table

Year 2 costs vary based on property complexity and scope of changes.

Sales and marketing platform: pricing in 3 layers
Layer 1

Platform license

Annual license based on room count.

  • 1–50 rooms$15,000
  • 51–100 rooms$25,000
  • 101–150 rooms$30,000
  • 151–200 rooms$35,000
  • 201–300 rooms$45,000
  • 300+ rooms$50,000
Layer 2

Training module development

Per-department pricing. Sample rates shown.

DepartmentModule
Front Desk & Guest Services
All hotels
$3,000
F&B Operations
Restaurants, Resorts
$3,000

Ranges: $2,500–$3,500 per module · $7,500–$9,000 full dept. · $1,000–$1,600 annual update.

Layer 3

Portfolio volume discounts

Volume discounts apply automatically.

  • 3–5 properties scannedUp to 20%
  • 6–9 properties scannedUp to 28%
  • 10+ properties scannedUp to 35%
  • 3–5 platforms deployed15% on setup
  • 6+ platforms deployed20% on setup
  • Enterprise (10+ properties)Custom

Discounts applied automatically in your proposal.

How it works

From approval to deployment in 9 weeks.

A structured four-step process designed to integrate with your PMS, HR, and LMS platforms without disrupting daily operations.

1

Discovery and strategy

We analyze your departmental workflows, service touchpoints, and training gaps. Portfolio assessment in weeks 1–2.

2

Design and customization

We build branded training modules and immersive assets that match your property's identity.

3

Deployment and integration

Seamless integration with your existing PMS, HR, and LMS systems. Launch in weeks 7–9.

4

Measurement and optimization

Track KPIs, completion rates, and heat maps. Quarterly content updates and continuous improvement.

Scan logistics

How does a scan work at your property?

No disruption to your operations. Scanning takes place while your property runs as usual.

⏱️

Scan speed

Our team captures 3,000–5,000 sq ft per hour. A mid-size luxury property is fully scanned in 4–6 days, depending on space availability.

🏨

The hotel stays open

Scanning takes place while your property operates at full capacity. Zero disruptions.

🚪

Room availability

Rooms must be vacant and available during scanning. Coordinate with housekeeping on a rotating schedule.

📐

What affects total time

  • Design complexity and number of floors
  • Total number of unique room and suite types
  • Furniture density and obstacles in common areas
  • Level of detail required for training modules
Next steps

Ready to see it at your properties?

Start with a quick portfolio assessment. We'll map your current training and booking infrastructure, identify your highest-ROI pilot property, and deliver a custom investment model.

Proposal
April 2026 · v1.0